Company Info & Policies
1.Experience and Expertise Xiamen Teamwish Enterprise Co., Ltd is in the line of arts and crafts for indoor and outdoor decoration and giftwares,with more than 10 years' exporting experience. We have wide range source of metal crafts, ceramics, polyresin,furnitures and oil paintings,main products are including: a.metal crafts: wall plaque,candle holders,garden stakes,flower-pot standards ect. b.polyresin: table decors,holiday decors and gifts ect c.ceramic: vase,coin banks,holiday decors ect d.furnitures:tables and chairs for schools,meeting rooms and leisure center,dormitory beds and cabinet,bookstands ect e.oil paintings:portraits,landscapes,abstracts,decorative ect. We always design,develop and produce contemporary new products to meet the various marketplaces,in fact,it has been proved that our products enjoy high praise from our clients.
2.Contact Us Company:Xiamen TeamWish Enterprise Co.,Ltd Add:2F,No.87 Gugong Rd,Xiamen Fj361001,China Tel:0086 592 2687906 Fax:0086 592 5128979 e-mail: info@cnartstreet.com
MSN: jennywei881@hotmail.com
All questions and inquiries are welcomed.
3.Office Hours(Beijing Time) Monday-Friday:8:30-17:30 Saturday:8:30-12:00 This doesn't apply to holidays.
4.Privacy Policies All customer information is treated with the highest degree of confidentiality. We do not allow any customer information what-so-ever to be disseminated to third parties other than those directly involved with the order. Every order is viewed as being a private transaction between Xiamen TeamWish and the customer. We value and respect your privacy. 5.Order Method: "a. If you find the products you want to buy listed on our website, you can place the order through our website or send us your order requests by e-mail.You are asked to make a note of delivery location,this calculates your local delivery charges based on the weights or volumes of your order. b. If you can't find your favorite items, you can send us your images with detailed requests via e-mail info@cnartstreet.com for the prices. We will reply to you within 48hours,which will contain all relevant information of your order. If you should not get feedback from us,please do feel free to contact us, we will reply to you immediately."
6.Payment Methods a. PayPal. www.paypal.com
b. Wire Transfer (T/T)
c. Western Union. www.westernunion.com
d. Prepaid Visa Card. www.ikobo.com
7.Manufacture Period It takes about 2-3weeks for normal orders, longer times requested if it is a large order or complicated paintings. 8.Inspection All paintings will be inspected by experienced artists.As soon as finished,we will take digital photos for your approval before delivery.
9.Packing " For unframed or unstretched paintings,We will use plastic sheets to cover the paintings, and then roll them around a tube, and protected by PP bag and carboard. For framed or stretched paintings, we will put them in master cartoon."
10.Delivery Method "a. For small quantity unframed or unstretched paintings, we suggest to ship by express such as FedEx,UPS,DHL,TNT ect. It takes about 4-5 days from China to most of other countries. b.For framed or stretched or large quantity paintings, we suggest to ship by normal airshipment or by sea." 11.Breakages Every Care is taken that breakage does not occur in transit. Should merchandise arrive broken, proof of breakage must be supplied (i.e. photograph or small piece of item). Letters describing breakages will not suffice and are unacceptable for replacement purposes. Enclose an invoice or invoice number.
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